Customer story / Atlantic Health Strategies

Growth without losing sight of the details.

How Atlantic Health Strategies connects quality oversight across its client base with AccrediCulture.

150

AHS MSO customersCustomer count reported by Atlantic Health Strategies.

Connected areas of oversightQuality assurance, site analytics, chart audits, learning and corrective action.

Shared operational viewVisibility across the client base, with attention to individual sites.

More customers. The same need for individual attention.

As Atlantic Health Strategies (AHS) grew its MSO customer base to 150, its advisors needed to maintain visibility into the quality and compliance work happening at individual locations.

A finding in a chart audit needs context. A training gap needs follow-up. A corrective action plan needs to capture what must change, who owns the response and how progress will be reviewed.

Managing those activities as connected work helps advisors direct their attention while keeping the supporting information together.

AHS is an AccrediCulture customer and a separate company. It is also a preferred strategic partner for customers seeking consulting services. The 150-customer figure describes AHS’s MSO customer base, not AccrediCulture’s facility count.

The approach

Connect oversight with daily operations.

AHS uses AccrediCulture across five central areas of client management. Together, they help advisors move from identifying a concern to understanding its context and managing the response.

Quality assurance

Support ongoing oversight of quality and compliance activities across the client base.

Site-by-site analytics

Give advisors visibility into individual locations so they can identify where attention is needed.

Chart audits

Review clinical documentation and identify findings that require follow-up.

Learning management

Track workforce learning and maintain visibility into training completion.

Explore learning management →

Corrective action

Organize the response to findings and track progress toward resolution.

Explore corrective action plans →

“The central nervous system.”

“AHS Advisors are the head and the heart, but AccrediCulture is the central nervous system. It keeps our finger on the pulse of all of our clients and lets us know in a second if anything is going off track.”
Leah Kendall, Chief Compliance Officer, Atlantic Health Strategies

Advisors bring experience, interpretation and personal support. AccrediCulture provides the connected visibility that helps them direct that attention across a large client base.

The platform supports their judgment and relationships by keeping operational work and its supporting information connected.

Keep readiness part of everyday work.

For AHS, quality assurance, documentation review, workforce learning and corrective action contribute to an ongoing approach to readiness. Advisors can examine performance site by site, understand concerns and oversee follow-through.

AccrediCulture has supported AHS as its MSO customer base grew to 150, providing a connected platform for the quality and compliance work behind that growth.

Growth does not have to mean losing touch with what is happening at each location.

This story reflects AHS’s reported experience. Customer outcomes depend on the organization, its processes and how the platform is used.

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